Terms of Service

Last updated: 3 October 2026 · Service provider: Lunify Yazılım ve Ticaret A.Ş. · App: AURA (product catalogue and quotation preparation)

1. Parties and scope

These terms govern the use of the AURA service offered by Lunify Yazılım ve Ticaret A.Ş. (“Lunify”) at lunify-aura.com.tr. By creating an account or using the service, you accept these terms.

2. Service description

AURA is cloud software that offers a product catalogue and quotation preparation, connection to the user’s own WhatsApp account via QR code, the Luna AI assistant, and message/file archiving. The WhatsApp connection is subject to WhatsApp/Meta’s terms of use; the risk of your account or number being restricted, and its consequences, are yours. The service is provided “as is”; features may be developed or changed over time. Reasonable notice is given before planned maintenance.

3. Account and user responsibility

• You are responsible for keeping your account details confidential and for all actions taken from your account.
• You declare that you are authorised to collect and process the customer data you upload to the app and that you have provided the required notices and obtained the required consents.
• You may not use the service for unlawful purposes, to send unsolicited bulk messages (spam) or in a way that infringes the rights of third parties.
• Activities aimed at harming the system, disrupting the service, accessing other users’ data or modifying/deleting data are prohibited.
• Safe harbour for good-faith security research: researching a vulnerability only on your own account or test data, without affecting the service and without viewing/modifying/deleting data, and reporting it confidentially and in good faith via the security.txt channel does not breach the security-testing prohibition in this section. This permission does not authorise escalating access, viewing other people’s data, social engineering, disrupting the service or publicly disclosing the vulnerability; please allow reasonable time for a fix.

4. Google account integrations

If you choose, you can connect your Google account (Gmail, Calendar, Contacts, Drive, Tasks) to the app. In that case:

• Access is used only with the permissions you explicitly accept on the consent screen and only to run the relevant feature.
• Data received from Google is not sold, not used for advertising and not used to train AI models.
• You can end the connection at any time with “Disconnect” in the app or from the Google Account permissions page; when the connection is removed, the access tokens are revoked immediately.
• The processing of Google user data complies with the Google API Services User Data Policy, including the Limited Use requirements.

5. Fees

The service is currently offered on a free plan: no credit card is required and each account gets 100 AI actions a month (renewed on the 1st; when they run out only the AI features pause, everything else keeps working). If paid plans are introduced later, prices and the billing period will be stated at the time of ordering. Access for accounts whose payment is not received may be suspended.

6. Data ownership and backups

The data you enter into the app belongs to you. On request, a copy of your data is provided within a reasonable time. Lunify takes regular backups; however, we recommend keeping your own copy of critical data.

7. Termination

You can close your account at any time. In the event of a clear breach of these terms, Lunify may suspend or terminate the account. After termination, data is deleted according to the retention periods in the Privacy Notice.

8. Limitation of liability

The service is not guaranteed to be uninterrupted or error-free. Lunify’s total liability is limited to the service fee you paid in the 12 months before the event occurred. Indirect damages, loss of profit and damages arising from data loss are excluded. Mandatory consumer rights are reserved.

9. Changes

These terms may be updated. Significant changes are announced in the app or by e-mail; continuing to use the service after the announcement means acceptance.

10. Governing law and contact

These terms are governed by the laws of the Republic of Türkiye; the courts of Istanbul have jurisdiction over disputes.

• General contact: luna@lunify.world
• Privacy / KVKK: luna@lunify.world
• Security reports: luna@lunify.world (see security.txt)

This English version is provided for convenience; in case of any discrepancy, the Turkish version prevails.